If you need to go to hospital, want to submit a claim or are held liable, we want to help you quickly. Here you can read about what you should do and what you can expect from us.
Declare costs
What you can expect
What you can expect from us if you report damage or claim healthcare costs
Read more about What you can expect
Reporting healthcare costs
What you should do:
- in the case of hospitalisation or other medical treatment in the Netherlands or abroad
- if you have complications during your pregnancy or need to give birth
Read more about Reporting healthcare costs
Reporting SOS costs
What you should do:
- in case of repatriation on medical grounds (return to the Netherlands)
- if a deceased insured person needs transporting
- if an insured person needs searching for, rescuing or recovering
Read more about Reporting SOS costs
Reporting dental costs
What you should do if you need a dentist.
Read more about Reporting dental costs
Reporting damages: travel insurance
What you should do:
- if your luggage is lost, stolen or damaged
- if you need to return home because a close family member or housemate becomes seriously ill or dies; or due to damage to your house, household contents or business
Read more about Reporting damages: travel insurance
Reporting damages: cancellation insurance
What you should do if you have to cancel booked travel and accommodation
Read more about Reporting damages: cancellation insurance
Reporting damages: household contents insurance
What you should do if your household contents are damaged
Read more about Reporting damages: household contents insurance
Reporting damages: third party insurance
What you should do if you are held liable
Read more about Reporting damages: third party insurance
Reporting damages: legal assistance insurance
What you should do if you need legal assistance
Read more about Reporting damages: legal assistance insurance
Reporting damages: personal accident insurance
What you should do:
- if you become permanently disabled following an accident
- if an insured person dies due to an accident
Read more about Reporting damages: personal accident insurance